What is PowerPal Global?
PowerPal Global provides portable power bank rental stations to businesses, allowing customers to charge their phones on the go. It’s free for venues and easy for users.

How does the PowerPal station work?
Users scan a QR code on the station or tap their contactless payment method, pay a small rental fee, and a power bank is released. They can return it to any PowerPal station when finished.

How much does it cost to use the station?
The first 5 minutes are free in select locations. After that, users are charged a default fee for their first hour and a small fee for every subsequent hour, capped at a daily maximum. Exact pricing is displayed before rental and is subject to location and venue.

How do I return a power bank?
Power banks can be returned to any PowerPal station—whether it's the one you rented from or another in the network. Just push it back into an empty slot.

What devices are supported?
Each power bank comes with built-in cables for iPhone (Lightning), Type-C, and Micro-USB—supporting 99% of smartphones and many other small devices.

Is it safe to use PowerPal chargers?
Yes. All power banks undergo strict safety checks and are certified for public use. Each unit is tracked and maintained regularly.

I’m a business owner—how do I get a free station?
Visit our Free Station page to request a unit. It’s 100% free—we’ll install it, maintain it, and you’ll earn a share of the revenue.

How does my venue benefit from hosting a PowerPal station?
You provide a convenient service to guests, increase dwell time, and earn passive income. PowerPal stations also attract foot traffic and modernise your space.

Is there any cost or commitment for hosting a unit?
Nope. There are zero upfront costs, no ongoing fees, and no obligations. We handle everything—from installation to customer support.

Can I advertise on PowerPal stations?
Yes! Visit our Advertising page to learn how your brand can get exposure on our stations' digital displays.

I lost my power bank—what do I do?
If you’ve lost a rented unit, please contact our support team immediately. You may be charged a lost device fee as outlined in the rental terms.

Still need help?
Head over to our Contact page or email us at info@powerpalglobal.com and we’ll be happy to help.

🏢 What type of venues are best suited for PowerPal?

PowerPal works well in:

Cafés & coffee shops

Restaurants & bars

Nightclubs & lounges

Gyms & fitness centres

Universities & libraries

Shopping centres & events

Smaller venues can benefit from our compact 8-station unit, while busier locations can use 12 or 24-station models.